Error and Warning Code (ERR)

The following errors and warnings will be sent by the API:

Value Description
15 Invalid date
19 Name is missing or incomplete
26 At least one adult must be included
28 No more accommodation available
34 Requested accommodation is occupied
61 Invalid currency code
69 Minimum stay criteria not fulfilled
70 Maximum stay criteria not fulfilled
87 Booking reference invalid
98 Accommodation not found in booking
99 Booking not owned by requester
104 Accommodation - no availability
106 Too many rooms/units
107 Cannot book - too far in advance
110 Accommodation closed at this time
111 Booking invalid
112 Too many nights
113 Mandatory booking details missing
115 Board basis/meal plan invalid
116 Category of room/unit invalid
118 Booking Status invalid
119 Too many people in room/unit
122 End date has passed
123 Too many children
124 Too many babies
125 Room/unit not offered
127 Reservation already exists
131 Room/unit type invalid
132 Room/unit type - no availability
135 End date is invalid
136 Start date is invalid
137 Adult numbers/occupancy mismatch
138 Child numbers/occupancy mismatch
141 Room/unit code incorrect
142 Occupancy rules not fulfilled
143 Proice incorrect for room/unit
145 Duration period or dates incorrect
146 Service requested incorrect
147 Taxes incorrect
155 Accommodation details not complete
160 Minimum one room/unit or service
161 Search criteria invalid
163 Payment type invalid
168 Agent not recognised
169 Agent code invalid
171 Booking not made by this agent
172 Requested action not possible
173 Agency code required
175 Password invalid
181 Invalid country code
182 Password required
184 Language code invalid
240 Credit card has expired
241 Expiration date is invalid
242 Credit card number is invalid or missing
249 Invalid rate code
285 Invalid first name
286 First name contains invalid characters
287 Invalid last name
288 Last name contains invalid characters
290 Invalid state/province/territory code
291 Invalid zip/postal code
292 Country in address is invalid
298 City in address is required
310 Required data missing: last name
311 Required data missing: first name
313 Required data missing: credit card type
315 Required data missing: confirmation number
316 Required data missing: phone number
319 Required data missing: address
320 Invalid value
321 Required field missing
322 No availability
346 Closed to arrivals
351 Credit card guarantee not accepted at hotel
352 Invalid credit card type
353 Departure date is past dated
361 Invalid hotel
362 Invalid number of nights
363 Invalid number of rooms
365 Error credit card
366 Error during processing, please retry
367 Invalid format
375 Hotel not active
377 Invalid - max number of nights exceeded
378 Invalid - max number of rooms exceeded
385 Invalid confirmation or cancellation number
386 Invalid fax number
389 Invalid guarantee type
392 Invalid hotel code
395 Invalid message text
396 Invalid name
397 Invalid number of adults
398 invalid number specified
402 Invalid room type
404 invalid start/end date combination
407 Item too long
409 Maximum length of stay restriction
410 Minimum length of stay error
411 Minimum length of stay restriction
414 More days were specified than exist in inventory
418 Name/address missing
420 Need e-mail address
424 No hotels found which match this input
425 No match found
427 No rooms available for requested dates
435 Property name required
436 Rate does not exist
439 Reenter (message is redundant)
448 System error
450 Unable to process
506 Credit card not accepted at property
523 Surname too long
524 Given name/title too long
527 Invalid number of inventory adjustments
563 Closed to departure
575 Closed restriction
635 Data not found
727 Maximum length of stay error
730 Invalid room type for requested hotel
732 Invalid room type for rate requested
743 Invalid message length
744 Invalid field length
745 Invalid field ID
767 Invalid room stay index
773 Invalid length of parameter for search by address
775 Nothing found for requested criteria
776 Invalid length of parameter for search by availability status
777 Invalid format for search on availability status
779 No available rooms found use search on all availability status
783 Room or rate not found
784 Time out
848 Invalid type of access requested